Delivery and order queries
We pride our self on our customer service and fast delivery!
How much is delivery?
Up to 1kg – £5.00
From 1kg to 2kg – £6.00
From 2kg to 5kg – £12.00
From 5kg to 10kg – £15.00
Spend over £50 and receive free UK delivery.
When can I expect delivery?
We dispatch parcels Monday-Friday (excluding bank holidays). Orders placed before midday on working days will be dispatched the same day. Orders received after midday, will be dispatched next working day.
Can I amend / cancel my order?
If you need to cancel your order, please contact us as soon as possible after placing your order. Please note that we cannot guarantee cancellation of any order and orders cannot be cancelled once dispatched. Please check our latest delivery information to find out our standard lead times between an order being placed and being dispatched.
Do I receive an invoice?
You will receive an email confirmation that will act as a proof of purchase (please check your spam folders). If you would like a further invoice, please contact us and we can email one to you.
There’s a problem with my order, what should I do?
We want you to be completely happy with your order so, if you have a problem, please contact us straight away.